Brand Name: Flex Power
Manufactured & Marketed by: DA Nutrition
Proprietor: Jitender
Address: I-116, Old No-13-A, Khasra No-11/20, Adhyapak Nagar, Nangloi, New Delhi, West Delhi, Delhi, 110041
GSTIN: 07BDZPJ9159G1ZQ
📞 Phone: +91 85271 32750
✉️ Email: contact@flexpower.in
1. Overview
Flex Power strives to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, you may be eligible for a return or refund as outlined below.
2. Eligibility for Returns
- Products must be unused, unopened, and in their original packaging.
- Return requests must be made within 7 days of delivery.
- Products that are opened, damaged, or used will not be eligible for return.
- To complete a return, proof of purchase (invoice or order confirmation) is required.
3. Non-Returnable Items
The following items cannot be returned:
- Opened or used health supplements.
- Items purchased from unauthorized resellers.
- Products damaged due to customer negligence or improper storage.
4. Return Process
- Contact our support team at contact@flexpower.in or call +91 85271 32750 with your order details and reason for return.
- Once approved, you will receive instructions for sending the product back to our return address.
- After inspection, we will confirm your eligibility for a refund or replacement.
5. Refund Process
- Approved refunds will be processed to the original payment method within 7–10 business days after receiving and inspecting the returned item.
- Shipping and handling charges are non-refundable.
- If your return is rejected, the product will be shipped back to you at your cost.
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund at no extra cost.
7. Late or Missing Refunds
If you haven’t received your refund yet:
- First, check your bank account or payment method.
- Then contact your bank or payment provider; processing time may vary.
- If the issue persists, contact us at contact@flexpower.in.
8. Contact Information
For all return or refund-related inquiries, please contact:
DA Nutrition (Manufacturer of Flex Power)
📞 +91 85271 32750
✉️ contact@flexpower.in
🏢 I-116, Old No-13-A, Khasra No-11/20, Adhyapak Nagar, Nangloi, New Delhi, 110041